Terms & Conditions: Cycle the City Cycle Tours

Cycle the City want to ensure that you have a great time with us, whilst also upholding the company’s respectful ethos and reputation for leisurely, fun cycle tours. For the benefit of all concerned, and to make the most of your time with us.

Please take a moment to read our Terms & Conditions.

Cancellations

Cancellations must be made no less than a week in advance of the tour date. Parties who fail to attend a tour date will not be eligible for a refund.

Late arrivals

Arriving later than your pre-arranged, designated start-time may result in the duration of your tour being cut short or, in some circumstances, cancelled; this is due to commitments to later bookings.

Fitness

Being unfit to cycle due to alcohol is against the law. Our tours which include alcohol are designed to work within the boundaries of these limitations. Arriving for a tour intoxicated is not acceptable and Cycle the City reserve the right to refuse participation if they believe that there is a risk to the safety of a guest(s) or others.

Our bikes

All bicycles provided by Cycle the City are serviced and in good working order, unless otherwise stated prior to the tour. Guests are responsible for the full cost of repairs for any damage done to bicycles during tours.

Cycle the City provide guests with classic-style bicycles, which are not designed to withstand aggressive or off-road use. As a result, Cycle the City expect them to be treated with care and consideration.

Drinks & refreshments

Drinks included with the Wine Tasting Tour are provided as the measures outlined in the tour description. This is so that the full tour can be completed in the allotted timescale and so that all wines in the tour can be tasted while maintaining your safety. The Guide will be happy to make recommendations for places to drink after the tour is completed.

Routes

Our cycle tours function under a set route, unless otherwise agreed prior to the tour date. If you would like to make a request for alterations to the route please allow a week’s notice.

Other info

In order to participate in tours, guests must be competent cyclists, respectful of the general, respectfully dressed and are expected to act responsibly throughout.

Cycle the City reserve the right to refuse entry to a tour if they believe that there is a risk to the safety of a guest(s) or others.

If you have any questions with regards to our Terms & Conditions please get in touch.

  •   I organised a sightseeing cycle tour around Bristol for a group of 19 for my office team day. Luckily the weather was amazing, but the tour was informative, fun and everyone had a great time! Fairly flat apart from some cobbles, and everyone was able to keep up regardless of ability. Thanks!!

    thumb lcarter033
    9/09/2019
  •   An excellent way to discover a different side of Bristol. We were met by Charlie who took us on bike friendly paths around the harbour area into places we would not have seen or found on our own. Bikes were in very good condition, light & easy to handle for all levels of rider. Charlie is an excellent guide passes on his local knowledge with a friendly easy going manner. Thank you Charlie for a very enjoyable afternoon.

    thumb Vicki H
    8/30/2019
  •   What a trip best thing I've done in years great fun and our guide HOLLY was the best Thank you for a great afternoon. will be back soon.

    thumb Darren H
    4/09/2018
  •   We rented two bikes to ride from Bristol to Bath on the very nice old railway path. Cycle the City provided hassle free online booking (pay with PayPal), and James the owner, is a very nice and professional guy. He is based out of a...More

    thumb seda2011
    9/19/2018
  •   You came around all of Bristol's harbour. The tour guide was very funny and told a lot of nice things. You got to see a lot of beuatiful buildings and stuff, and the clifton suspension bridge and the river. And even a banksy grafiti painting....More

    thumb monne2122
    4/09/2018