Terms & Conditions: Cycle the City Cycle Tours

Cycle the City want to ensure that you have a great time with us, whilst also upholding the company’s respectful ethos and reputation for leisurely, fun cycle tours. For the benefit of all concerned, and to make the most of your time with us.

Please take a moment to read our Terms & Conditions.

Cancellations

Cancellations must be made no less than a week in advance of the tour date. Parties who fail to attend a tour date will not be eligible for a refund.

Late arrivals

Arriving later than your pre-arranged, designated start-time may result in the duration of your tour being cut short or, in some circumstances, cancelled; this is due to commitments to later bookings.

Fitness

Being unfit to cycle due to alcohol is against the law. Our tours which include alcohol are designed to work within the boundaries of these limitations. Arriving for a tour intoxicated is not acceptable and Cycle the City reserve the right to refuse participation if they believe that there is a risk to the safety of a guest(s) or others.

Our bikes

All bicycles provided by Cycle the City are serviced and in good working order, unless otherwise stated prior to the tour. Guests are responsible for the full cost of repairs for any damage done to bicycles during tours.

Cycle the City provide guests with classic-style bicycles, which are not designed to withstand aggressive or off-road use. As a result, Cycle the City expect them to be treated with care and consideration.

Drinks & refreshments

Drinks included with the Wine Tasting Tour are provided as the measures outlined in the tour description. This is so that the full tour can be completed in the allotted timescale and so that all wines in the tour can be tasted while maintaining your safety. The Guide will be happy to make recommendations for places to drink after the tour is completed.

Routes

Our cycle tours function under a set route, unless otherwise agreed prior to the tour date. If you would like to make a request for alterations to the route please allow a week’s notice.

Other info

In order to participate in tours, guests must be competent cyclists, respectful of the general, respectfully dressed and are expected to act responsibly throughout.

Cycle the City reserve the right to refuse entry to a tour if they believe that there is a risk to the safety of a guest(s) or others.

If you have any questions with regards to our Terms & Conditions please get in touch.

  •   We rented two bikes to ride from Bristol to Bath on the very nice old railway path. Cycle the City provided hassle free online booking (pay with PayPal), and James the owner, is a very nice and professional guy. He is based out of a...More

    thumb seda2011
    9/19/2018
  •   We rented two bikes to cycle from Bristol to Bath. Comfy bikes in perfect condition, superfriendly, relaxed and cooperative staff. Highly recommended!

    thumb JanineBK020
    7/07/2019
  •   A wonderful well organised cycling tour on beautifully crafted locally made bikes. Our guide Sam was incredibly friendly and well informed about Bristol's history and heritage. We certainly learnt a lot! Banksy's artwork was a highlight. Also huge thanks to James who accommodated our last...More

    thumb sean_lim94
    4/07/2018
  •   We rode through Bath and found the route to Bristol well signposted. The track from Bath is a gentle slope uphill but the track is well made and almost pothole free, certainly compared to some of the disgraceful roads these days. The round trip of...More

    thumb Paul R
    5/18/2018
  •   Great tour led by Harriet and George. Don't eat breakfast beforehand as all the food is delicious. Easy cycling on good bikes. Different way to explore the city.

    thumb TheBlindsLady
    11/17/2018