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FAQs

Bicycle Hire

Can I just turn up and hire a bike?

Nope. All bicycle hire needs to be reserved in advance as we bring the bikes to our meeting point. If you’re looking for last-minute bicycle hire, please call us on 0783387167.

Are helmets available?

You betcha. We provide helmets, locks and repair kits for all bicycle hire which is included in the price.

Are children’s bikes available?

We don’t do any children’s bikes, unfortunately.

 

What is the cancellation policy?

Cancellations made within 48-hours are non-refundable.

Do I need to bring I.D?

Yes, we’ll need to see a piece of photo I.D.

How long does it take to fill out the paperwork?

How far is it the Bristol to Bath cycle path?

 

Are there any other routes?

 

 

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Wine Tasting with Cycle the City

Wine tasting cycle tour

Bristol’s a little bit different to other places. It’s a city with a sense of adventure, and above all, it’s a place that’s as proud of its produce as it is its people.

We decided to channel this spirit by creating a wine tasting tour with a difference. For us, this means raising a glass to what’s on our doorstep and putting on a wine tasting experience in Bristol fashion.

Wine Tasting with Ian and a private group at Corks at the new Cargo development.

The wine tour itself is an immersive 2.5-hour experience. You’ll be sipping, sampling and cycling your way along car-free routes through the city on bespoke bikes, built here in the UK’s most bike-friendly city. Each stop is carefully selected to provide the perfect, picturesque backdrop for an alfresco wine tasting experience.

Wine Tasting Tour

Halfway through the tour, we pull in for an impromptu pairing; matching up one of our wines with a local cheese at The Bristol Cheesemonger. At Bristol’s new Cargo development, Rosie Morgan invites everyone into the shipping container deli and pairs up an amazing local cheese with what’s in your glass.

Cheese & Wine Pairing with The Bristol Cheesemonger

England’s burgeoning wine scene is barely recognisable from recent years and our vineyards are already scooping awards ahead of the more established competition in other countries, and the South-west is no different.

All of the wines we feature on the tour are carefully chosen and collected by us, by bicycle. Visiting the vineyards gives us the chance to ask all the silly questions (and serious ones), taste the wine and meet the makers.

An afternoon with Alan from Quoins Organic, Bradford on Avon.

For those of you thinking about the logistics of wine and cycling, rest assured: the experience is carefully balanced, it’s no booze cruise and the wine is for tasting (not downing). Whatever’s left at the end will be shared around for anyone interested once the bikes are safely stowed in the Cycle the City HQ at No.1 Harbourside.

Our bikes are built here in Bristol by Temple Cycles

The tour is laid back, groups are kept small, jolly and intimate. Which means whether you’re travelling solo or a small group, we’ll make sure you feel at home.

Typically, tours leave at noon on Saturday and make sure to book online.

If you’ve already made it onto one of the tours and are still looking for that wine/cycling fix, this is for you. We’d like to turn every restock ride into a chance for people to come and see the vineyards first hand – keep an eye on the website for more details.

Sommelier later.

The CTC Team

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Open Doors, Open Roads

Imagine a day spent hunting out the secret nooks and crannies of Bristol. We’ll be peeking behind backstage doors, exploring converted ships and old railways, spying into hubs of local creatives and local government. And to top it off we’ll be travelling from place to place via a comfortable, leisurely cycle, with an experienced guide, friendly group, and a stop for lunch.

Sound good? Next weekend we’re launching a very special one-off tour. We’re delighted to be partnering with Bristol Doors Open Day to offer a tour that will explore a selection of the city’s sites that are throwing their doors open for one weekend only. It’s a once-a-year chance to look behind closed doors and discover the city’s hidden treasures in a celebration of Bristol’s history, architecture, and culture.

The tour will stop off at a range of sites on a mostly-flat route around the Harbour. We’ll be finding the best spots for you on the day, but they may include Underfall Yard, Bristol City Hall, Spike Island, Puppet Place, M-Shed, Brunel’s Other Vessel, Wapping Wharf, and more. (But keep in mind that Bristol Doors Open gets up to fifty thousand visitors! We’re going to do our best to see the lot, but will also try to keep you away from boring queues.)

It’s a great tour to come on with friends, family, or kids over the age of fourteen. And if you’ve got a bike but still want to join in, we’ve got limited discount places for people who want to BYOB (that’s bring your own bike. We’ve got to be careful not to wobble off the roads). Get in fast!

A portion of the profits of every sale will go towards supporting Bristol Doors Open and other great projects like Doors Open Day.

Sound like your kinda Sunday? Sign up here!

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A Few Things That Are Better By Bike

Bristol's better by bike

There’s loads going on in Bristol, often so much that you can be hard-pressed to fit it all in. Here’s a trick: take a bike with you and cut down your journeys. Plus we think there’s no better way to get around Bristol than on one of the city’s many well-tracked cycle paths, on your way to one of the city’s well-known hotspots. Here’s our top pick of places to get to via cycle.

Wild Swimming

There’s no beach in Bristol, but there is a river, and you can follow that river to find a range of amazing swimming places dotted in and around Bristol. Henleaze Lake is a favourite for a reason, with its beautifully kept grounds and cool waters, and it’s just a pleasant cruise up Henleaze Road on your bike. If you haven’t made it onto their hefty waiting list yet, though, there’s plenty of opportunities: Saltford offers some wonderful spots to dip into the river, with the Jolly Sailor nearby for a drink afterward, and it’s on the Bristol to Bath Cycle Path, making it a lovely peaceful ride away from cars. Or cycle on further to Bath and Kensington Meadows, where a lovely part of the River Avon next to the nature reserve provides plenty of opportunities for a quiet swim. Other great spots to consider are Warleigh Weir, the River Yeo in Yatton, or the shallow spots of the Avon near Lacock Abbey.

Street art on wheels

Bristol’s famous for its street art, and there’s tons of it about. So much, in fact, that walking from spot to spot can get a little tiring! Jump on your favourite two-wheeler instead and enjoy a leisurely cycle from place to place. North Street in Bedminster is the place to start – the home of Upfest, it’s got the very best of the best, from LM7’s parrot mural to id-iom’s leaf-bearded men and more. But there’s plenty more to see: visit a breakdancing Jesus in Stokes Croft, check out a turtle-riding grandma in Eastville, or go for a long ride along the river to visit a new mural in Avonmouth. And of course, there’s plenty of Banksy to go around: see if your pedal-pushers are up to Park Street’s hill, or cruise down Jamaica Street to see him appear in Stokes Croft.

Enjoy the scene

There’s plenty to do in Bristol for the bike-lover. Cruise by Roll For The Soul, Bristol’s central bike community cafe for some lunch and a chat with fellow bike-enthusiasts, or Spoke and Stringer for a bit of shopping: they’ve got some of the coolest cycle-themed merch around (and they’re also great for a bite and a drink).

If you want to learn more about what’s going on under the surface, check out Boneshaker, a Bristol-based magazine that’s now read – and contributed to from – all over the world, exploring bike culture, bike concepts, and the thrill of cycling. It can be found in a huge range of stockists across Bristol, but if you’re having trouble tracking it down, have a chat with us and we’ll help you out.

Work

We’re not huge fans of offices ourselves, necessary evil though they may be. We accept that they’re a good way to get things done, but we reckon there’s always room for a change, for the chance to get to know your colleagues a little better, for the opportunity to look away from a screen and into the sky. Our vote for the best kind of corporate retreat is one that gets you outside and active, and there’s a growing trend involving bikes to do so.

Bikes can get you, your colleagues, and/or clients out of the office and exploring Bristol in a new light. There’s plenty of two-wheeled activities that are ideal for team building or staff outings, or you might even want to use bikes to showcase your city to visiting clients.

So set up an Out of office: Gone cycling autoresponse, grab your team, and head to the great outdoors.

Want some help with any of the above?

If you’re all ready to go but for the bike, head on over to Cycle The City and we can sort you out with a bike hire. Or, if you’re looking for company and expertise, join us on our brand new Bristol Culture Tour to take in street art, food, and more with our friendly guides and beautiful route.

And if you do want to get your office onto a bike, check out our corporate office packages. We can tailor it to you as much as you’d like.

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Our Bikes Get Around

Tripadvisor Certificate of Excellence

It’s been a busy year at Cycle The City. As we head into Bristol’s summer, we thought we’d update you on some of the latest news from HQ…

We reckon the best way to see Bristol is by bike, and we’ve been joined by an awful lot of people who think so, too. We’re delighted to have become a Bristol stop-in for visitors from all over the world. Our intrepid riders have come from all over, including: the USA, Italy, France, Brunei, Colombia, New Zealand, Germany, the Netherlands, Ireland, aaaaand…. Bristol.

They’ve explored Bristol’s best views and cultural highlights, from its street art to its markets, as well as stretching further afield to Bath, Portishead, and Stonehenge. Big up to the girls who rode 56 miles to Stonehenge in two days!

Bristolians, don’t let the rest of the world beat you to it. Come explore Bristol by bike.

Out of office: on a bike

Recently the British Cycling Team dropped by to map out the annual Bristol Sky Ride, using our fleet of bikes. (It was, by the way, a massive success, with more than 6000 cyclists of all ages turning out to cycle 15k across the city one sunny day in June. See you next year, Sky Riders!) Plus Santander Bank got their staff out of the bank and onto a bike. They went for their Santander Flame Relay, a day in the sun, and some out-of-office bonding. We prefer our meetings in the sun, wind in our hair, too.

Finally, we were delighted to recently be awarded a TripAdvisor Certificate of Excellence, based on our consistently positive reviews. Thank you to everyone who has written about our bikes and tours! We hope to see you again soon.

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Wanted! Weekend Supervisor

Job Role: Weekend Supervisor

Here at Cycle the City, we’re looking ahead to another busy year and are now looking for a Weekend Supervisor to join the team.
This is an exciting opportunity to work as part of small, easy-going team within the travel and tourism trade.

What’s involved?

The role of Weekend Supervisor is to oversee weekend bicycle hire and tours; accommodating both bookings, and walk-in trade. As Weekend Supervisor you will also work closely other local businesses, and No.1 Harbourside. This is an relaxed and enjoyable role which includes plenty of outdoor work.

Working hours are 9-6pm Saturday and Sunday. Additional week day hours may be available also.

Roles and responsibilities:

  • Preparing bikes for bookings, making sure they’re checked and ready for collection or tour groups.
  • Taking bookings, payments and completing paperwork with customers.
  • Keeping systems up to date and organising the bike store.
  • Basic bicycle maintenance.
  • Working closely with the No.1 Harbourside and Harbourside Market team.
  • Providing information, ideas and maps for visitors looking for ideas of where to go.
  • Providing customers with a bicycle which fits, and making any necessary adjustments.
  • Working closely with our tour guides to make sure they know about bookings and have bikes available.
  • Working with our booking calendar and email systems.
  • Cash handling and daily cash up duties.
  • Checking return bicycle hires for faults and damage.

The perfect candidates will be:

  • Energetic, confident with great interpersonal skills.
  • Work effectively, without supervision.
  • Experienced in working in customer service.
  • Reliable, punctual and presentable.
  • Interested in bicycles and cycling.
  • Well organised.

Rate:

The rate for this role is £8p/h.

Sound like your thing? If you’re interested in applying, send a CV and cover note to James on james@cyclethecity.org

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We’re Hiring! Become a Tour Guide

Tour Guide: Job Description

Cycle the City started up in 2012, based in No.1 Harbourside on Bristol’s busy waterfront. We offer fun and informal bicycle tours around the wondrous city of Bristol. This year we have more bikes, more bookings and we are now looking for a more guides to join the team!

Tours take place daily (including weekends), which means we are open to several different guides sharing this role. If you’re looking for additional work to supplement your income, studying, have spare time and enjoy cycling and meeting new people, then this role could be for you!

What’s involved?

We’re looking for enthusiastic, confident and energetic guides to lead our harbour tour. The route is a flat, car-free, 3 mile loop around the harbour, taking in some of Bristol’s most finest scenery and landmarks. The tour lasts for 1.5 hours and there’s one tour scheduled per day, although additional tours can become available through private bookings.

Group sizes can vary from the occasional person sightseeing on their own, up to groups of 12.

Roles and responsibilities:

  • Meeting and greeting groups.
  • Matching people with a bike that fits.
  • Providing an introduction to the tour and route.
  • Leading groups along the route, providing information on landmarks, history and culture.
  • Ensuring groups are safe when crossing roads.

The perfect candidates will be:

  • Energetic, confident with great interpersonal skills.
  • Passionate about Bristol, it’s history, culture and characteristics.
  • Work effectively, without supervision.
  • Reliable, punctual and presentable.
  • Fit, and a confident cyclist.
  • Able to speak a second language (useful but not essential).

Rate:

The rate for this role is £8p/h, and we will also be offering further incentives for the number of tours completed, TripAdvisor review bonuses and you also get tips!

The right candidate(s) will be taken on a tour and can be provided with further information, and reading material regarding the tour content.

Sound like your cup of tea? If you’re interested in applying, send a CV and cover note to James on info@www.cyclethecity.org